May 16, 2018

VENDORS: How do I merge two vendors?

We'll do it for you. Just call or email us! 917-553-9318. info@conventionforce.com

Why would this be necessary? A vendor might create a new account even though they already have one in the system. This happens when they can't remember which email address they previously used. A tricky situation arises where now you have two vendor listings, each with separate booking, payment and registration history. That's when you should call us to have them merged. We'll transport all the history from one account to the other, and then delete the unwanted account.

Sometimes you don't need to merge two accounts. You can just delete one instead. If you have duplicate records but one of them has no booking, payment or registration activity, just delete the empty one, as there's no booking, payment or registration history to merge.