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May 16, 2018
How do I merge two vendors?

We'll do it for you. Just call or email us! 917-553-9318. info@conventionforce.com

Why can't you do this yourself? Because we want to make sure your data remains intact. A vendor may create an account even though they already have one in the system. This usually happens when they can't remember which email address they previously used and make the new account using a second email address. Eventually you'll end up with a tricky situation where there are two vendors, each with separate booking, payment and registration history. That's when you should call us to have them merged. We'll handle moving all the relevant history from one account to the other, and then delete the duplicate vendor.

If you have two duplicate records, but one has no booking, payment or registration activity, then just delete the empty one and move forward. No need to merge them.